Walmart Announces Plans To Replace Self-Checkout Machines With Something Even Better

One of the worst parts about shopping is dealing with checkout lines. At the height of business hours, these lines can stretch to five, six, and sometimes even ten customers.

Many companies have been adding self-checkout lines in an effort to speed things up and cut down on their own cost. That’s why it came as a surprise when Walmart just announced that they will no longer be trying to increase the number of self-checkout lines in their stores, but they have a very good reason for doing that.

Walmart introduced the “Scan and Go” technology so that customers could get in and out of the store as fast as possible. This technology allowed them to scan items on their phone as they browsed the store and then pay easily as they left.

“We’re always looking for new ways to help our customers save time, and these innovations are just the latest ex amples of how we continue to invest in our stores and bring greater convenience to customers,” Ray Korsch, a marketing manager with Walmart said in an official statement.

However, Walmart has quickly learned that customers do not want to deal with this confusing technology. Instead of helping improve customer experience, these kiosks make customers do everything themselves, and they often aren’t any faster than normal checkout lines.

“It took Walmart almost a year to figure out what the rest of us already know: You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work, especially when eliminating cashiers doesn’t result in more convenient shopping,” said Randy Parraz, a Making Change at Walmart (MCAW) director.

Realizing they made a mistake, Walmart will now be hiring more cashiers! They want to go back to worrying about customer experience rather than just thinking of cutting costs. We’re glad to see that Walmart’s priorities are back where they belong!

INTERESTING FOR YOU

Related Posts

Funny Adult Joke | The two men discuss what they are buying

The poor man asks the rich man, “What are you getting your wife this Christmas?” The rich man replies, “Diamond earrings and a Mercedes.” The poor man…

With Heavy Hearts: Sad News about The Icon Mark Harmon

Mark Harmon, the renowned actor known for his famous role as Leroy Jethro Gibbs on NCIS, has recently become a source of concern for fans and the…

My In-Laws Keep Leaving Me Out of Dinners, So I Taught Them a Lesson

A young woman’s trip with her in-laws doesn’t go as planned. Faced with judgments about her background and manners, she makes a choice with big consequences. I…

Unexpected inheritances uncovered surprising secrets,

When loved ones pass away, they often leave behind more than possessions. In three stories we share below, unexpected inheritances uncovered surprising secrets, painful truths, and life-changing…

My Daughter Wants Me to Take Care of Her Kids After Abandoning Me

It is a great advantage to have our relatives look after our children while we are busy with our jobs, especially when they do not charge us…

Rick Harrison Opens Up About Son’s Tragic Death

Rick Harrison Opens Up About Son’s Tragic Death Rick Harrison, the well-known face of the hit-show Pawn Stars, has shared his thoughts after the sudden death of…

Leave a Reply

Your email address will not be published. Required fields are marked *